Tax Refund Frequently Asked Questions
What do Taxreturn.co.nz do?
Taxreturn.co.nz is one of New Zealand’s easiest, fastest, and safest ways to check if you’re owed a tax refund – with low fees. We do all the work on your behalf, we will check with the IRD if you’re owed any money from the previous 5 years and communicate to make it all happen.
Why Taxreturn.co.nz?
We pride ourselves on having great technology, good relations with the IRD and an excellent team of skilled agents – all this adds up to a great service for our customers. We are fast and safe – as well as offering low fees.
How does it work?
Taxreturn.co.nz is a New Zealand IRD approved tax agent. This means if you have earned wages or a salary in New Zealand at any time in the last 5 years we are able to check if you are owed a tax refund using our accounting systems which are linked to the IRD. Many thousands of New Zealanders overpay tax every year for various reasons – it’s our job to get it back for you quickly and safely with low fees.
How long will it take to get my tax refund?
We aim to let you know your tax refund result within 1 business day. We also aim to have your tax refund paid to you in around 5days. Sometimes it can take a little longer due to delays at the IRD or if you require a special class of tax return filed.
When is the best time to apply to see if I’m eligible for a tax refund?
Now! The sooner the better, as you can only check for overpaid tax going back as far as the last 5 years. If you delay applying, you might risk out on checking the earliest tax year due to cut off dates imposed by the IRD legislation.
Is my information safe?
We take the security of our website very seriously. As practicing tax agents we are strictly confidential and are bound by the Privacy Act 1993 to protect your information. We will never disclose your information without your express written consent. Our website uses the same technology as internet banking utilises, meaning your information is secure when you apply with us.
What if I have to pay tax?
We guarantee with our service you will never have to pay tax. In fact if we cause a tax bill (we haven’t yet after millions in refunds) we will pay the bill. Our record is impeccable. We only file tax returns.
What does it cost?
We have a no refund – “no charge policy”, therefore if you don’t get a refund we won’t charge you a cent. A tax preparation and filing fee of 15% (Some operators charge up to 30%) will apply to each year with a tax refund with a minimum fee of $20 and a maximum fee of $500. We will take this fee directly out of your refund. If we are required to complete an IR3 tax return (for withholding payments and non-residency) we will charge a minimum of $99 + 15% of the total refund for that year. Electronic verifications for Drivers Licenses incur a fee of $3 per attempt. Cheque cancellation incurs a fee of $35. If you wish your refund to paid as a cheque it will incur a fee of $2.
What if I already have a tax agent?
No problem. Taxreturn.co.nz will simply become your new tax agent if you choose to use our service.
What are the terms and conditions?
click here to view the terms and conditions for your tax refund
